Service 03

Klaviyo & SMS

A clean, well-run sending base - and SMS that adds to the story instead of shouting over it.

Setup, migration and a clean sending base, plus SMS that adds to the story instead of shouting over it.

Get set up right See our work

Hey Mara - your roast is running low. Same blend, one tap to reorder?

Reply YES and we'll send it today.

What's included

The technical foundation a serious email and SMS program needs - the part most stores skip, then pay for later.

Account setup or migration

A fresh Klaviyo build or a clean move from your old platform, with every flow, list and integration accounted for.

A healthy sending base

Authenticated domains, warmed-up sending and suppression of the dead weight that drags inbox placement down.

Data and integrations

Shopify, reviews, loyalty and subscriptions wired in properly, so segments and flows can actually use your data.

Segmentation that protects the list

Engaged, lapsing and never-opened audiences split out, so you mail the people who want to hear from you.

SMS, set up right

Compliant opt-ins, sensible quiet hours and a number that is ready to send the day you flip it on.

Deliverability monitoring

Ongoing eyes on placement and engagement, so a slipping reputation gets caught before it costs you a send.

How it works

Four steps to a clean account you can trust - whether you are starting fresh or moving across.

Audit

We review your current setup - flows, data, sending health and SMS - and find what is leaking before we touch anything.

Build or migrate

We set up Klaviyo from scratch or move you across carefully, rebuilding flows so nothing is lost in the change.

Clean the base

Authentication, list hygiene and a warm-up plan put you on a healthy sending foundation rather than a borrowed one.

Go live

We switch you over with sends scheduled and SMS ready, then watch placement closely through the first weeks.

The migration

A move with nothing lost and nothing leaking.

A typical platform move runs about five weeks, from the first audit to the day you go live on a clean sending base.

1
Week 1
Audit
Map the existing account, flows and data. Flag deliverability risks and anything that should not come across.
2
Weeks 2-3
Migrate
Rebuild flows and segments in the new account, connect integrations, and stage every send for review.
3
Week 4
Clean sending base
Authenticate domains, suppress dead contacts and warm up sending so the first real send lands well.
4
Week 5
Go live
Flip the switch with flows active and SMS ready, then monitor inbox placement through the first sends.

SMS that earns its place

A good text is short, well-timed and useful. Here is the kind we send - and the kind we don't.

Mailverse: your cart's still warm. Free shipping ends tonight - finish up here: mv.link/cart

Restock alert: the matcha you wanted is back. First 100 only - reply MATCHA to claim.

Not this: a daily blast with the same code, sent to a list that never opted in.

Read about segmentation that lifts revenue

Is this right for you?

What founders want to know before they trust us with the plumbing.

Will we lose data or flows in a migration?

No. We rebuild every flow and bring your historical data across deliberately, then test the whole account before a single live send. The aim is that you are sending properly the day it goes live.

Our deliverability has slipped. Can you fix it?

Usually, yes. Poor placement is almost always list hygiene, authentication and mailing habits rather than bad luck. We clean the base, fix the setup and rebuild engagement until the inbox trusts you again.

Do we have to use SMS?

Not at all. SMS earns its place on a handful of sends, not all of them. We set it up so it is there when it adds to the story, and stays quiet the rest of the time.